Reception Administrator

Salary: £24,477 full time equivalent/£13,231 pro rata

Location: Huddersfield Students’ Union, Queensgate, Huddersfield HD1 3DH.

Contract: PT (20 hours per week) 10am – 2pm, fixed term contract for 2 years.

Are you an organised and welcoming individual with excellent communication skills? Do you thrive in a fast-paced environment where you can be the friendly face of a charity supporting students on campus? If so, we have the perfect opportunity for you!

This is an exciting opportunity to take on a brand-new role, working alongside the HR team and taking ownership of our busy SU reception area.

Your role will include:

• Greeting students and visitors with a warm, professional welcome,
• managing phone calls and the main HSU email inbox,
• supporting ticket sales, redemptions and refunds for our big events,
• managing bookings for our busy Advice Centre,
• providing administrative support to the HR team,
• supporting wider team projects and events with effective administration.

We are looking for someone who passionate about providing exceptional customer service to students, visitors and colleagues.  You will be highly organised and be able to use online systems and platforms, such as Microsoft Office and Teams.

If this sounds like you, then keep reading to find why HSU is a great place to work, and what we can offer you in this role.

About Huddersfield Students’ Union

Huddersfield Students’ Union (HSU) is an independent, student-led charity. Everything we do supports our mission to ‘make student life better’.

We aren’t your typical students’ union, located in a Yorkshire market town with most of our students commuting to study. We are central to the University experience for all students and work to support all aspects of student life for the 20,000 students here at Huddersfield University.

Our mission is to ‘make student life better’ and we do this by providing a platform for good, creating a community where all voices are equal, and everyone is free and safe to express themselves. Giving students opportunities to enjoy good times with friends and feel supported on their path through Huddersfield University. We do this by running a programme of events and activities throughout the year, looking after student sports teams, academic, hobby, and faith-based societies and through our student networks. Our Representation Team are here to give voice to all students on campus through campaigning, activism and Officer elections and our dedicated, independent Advice Centre Team work tirelessly to make sure that students are fully supported throughout their time at university.

What HSU can offer

We offer a great benefits package with enhanced annual leave, statutory time off and support for personal development. This role is 20 hours per week, from 10am to 2pm on campus, to support students during our core operating hours.

We are committed to ensuring our workforce reflects the diversity of the world and community we’re based in. We respect everyone’s individual identity and celebrate difference and encourage applications from all candidates irrespective of background.

Closing Date: Sunday the 6^th of July 2025 at 23:59

Interviews (In-person): Thursday the 17^th of July 2025

How to Apply

Please click here or the ‘Apply’ button below to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.

For an informal conversation about the role and application process, please contact our HR team by emailing su.jobs@hd.ac.uk