Learning Technologist (ShiftWorks)

Salary: £38,988 to £46,548 per annum

Location: Central London / Hybrid

Hours: Fixed term contract until December 2025. Full time, 35 hours per week

Applications close: 9.30am, Friday 21st June 2024


About us

The King’s Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.

Our values

  • Committed to our purpose and independence
  • Collaborative and supportive
  • Positive and engaged
  • Striving for excellence
  • Acting with integrity

We expect everyone who works for us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our vision, values and commitment to diversity and inclusion can be seen here.


About the role

ShiftWorks is The King’s Fund’s new online learning and development offer to the health and care system, focussed on management, leadership and organisation development. Part of the Leadership and Organisation Development directorate, this job sits within a small team of three that includes the Programme Director and Development Consultant. Over the next two years, this brand-new team will design, test and scale ambitious plans for a lowcost high-volume product organised around short self-directed courses and nano-learning.

The Learning Technologist will be responsible for maintaining the ShiftWorks online learning environment, which includes a suite of new self-directed courses, nano-learning materials, and their learners. They will provide day-to-day support to learners and leverage existing and future learning technologies in ways that maximise engagement with the offer.

Main responsibilities

• Leads on the engagement, management, and day-to-day experience of learners within the new ShiftWorks online learning offer and platform.
• Draws from and applies the latest digital learning technologies to improve learner experience.
• Maintains and manages the learning platform(s) Circle.io (and FutureLearn), providing user support to individuals and organisations, and ensuring online community guidelines are followed across the ShiftWorks learning environment.
• Provides support to the Programme Director to develop and implement an impact framework.
• Administers the day-to-day accreditation of courses for learners.
• Contributes to the overall development and growth of ShiftWorks as a new high impact learning offer

Management of people and resources

• Effectively maintains the learning platform and manages the relevant client relationships with platform providers, Circle.io (ShiftWorks) and FutureLearn.
• Effectively manages a growing portfolio of online courses, supporting the Programme Director to establish robust information governance, quality assurance processes, and guidelines for community participation.
• Effectively manages people and stakeholders (both internal and external) by building high-quality working relationships that are collegiate and responsive.

Growing learner engagement

• Effectively manages the day-to-day experience of learners on the platform, troubleshooting problems and encouraging engagement in the offer.
• Identifies and tests opportunities to improve engagement with ShiftWorks learning products.
• Provides support to the Programme Director and Development Consultant in relation to scaling ShiftWorks. Specifically, the requirements necessary for managing a high and growing number of learners without compromising the quality of their experience and engagement.
• Provides support to the Programme Director in the development of an impact framework for online learning, the collection of learner feedback, and socialisation of learning back into The King’s Fund.
• With the ShiftWorks Programme Director and Development Consultant, contributes to the implementation of an accreditation framework for ShiftWorks courses.

Optimising learning technology

• Leads on the day-to-day maintenance, development and improvement of the ShiftWorks online learning environment.
• Provides learning technology support to all end users and client organisations participating in the ShiftWorks programme.
• Acts as a point of contact for best practice in online learning environments and learner engagement within The King’s Fund.


• Supports The King’s Fund to develop its approach to online learning and beneficiary engagement, and its ability to maximise the opportunities in digital learning technologies more widely.
• Actively maintains a cutting-edge knowledge of digital, online, and educational technology developments and meet the changing needs of the job, team, and organisation by participating in appraisal and appropriate learning activities including information security and privacy awareness.
• With the ShiftWorks Programme Director and Development Consultant, attends and contributes to events socialising both the ShiftWorks product, and The King’s Fund’s approach to online learning and development in health and care.
• Encourages and supports the development of others, the team, and the organisation by engaging in and contributing to the Fund as a learning organisation and to its positive culture.
• Represents the team and Fund in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the organisation.
• Undertakes any other duties that may reasonably be required, and are commensurate with the grade of the job, in furtherance of the objectives of the Fund.
• Ensures compliance with The King’s Fund’s policies, procedures and contract of employment.


Please download the Job Description below for the full Person Specification.


The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.


Equality of opportunity

The King’s Fund is committed to equal opportunities in all its activities, and appointments will be determined solely on merit.

The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.


How to apply

To apply, please read our supplementary guidance documents in the job listing on our website here, then download and fill in our application form. If completing the application form presents any challenges, contact us by email (recruitment@kingsfund.org.uk) so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.

No agencies please.

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.

The deadline for receipt of applications is Friday 21 June at 9.30am. Late applications will not be considered.

We regret that we cannot respond individually to all applicants due to the high number of applications we receive.  If you have not been contacted within 3 weeks of the closing date, please assume that you have not been shortlisted for interview.

Interviews will be held on Wednesday, 10 July in our Central London office. Role available to start shortly thereafter.


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