Head of Training and Business Development

Salary: £45,000 – £50,000 per annum

Location: Flexible

Hours: 35 hours per week

Contract: Permanent, Full Time

Reports to: Director of Operations


About One Small Thing

One Small Thing is striving for positive change across the justice system by implementing small things in a big way. We provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences. We want to shift the voice of blame and judgement and the ‘what’s wrong with them?’ line of questioning to a kinder, respectful and healing approach that asks, ‘What has happened to them? Our name reflects the value of those small things – empathy, compassion, respect – and their combined power to make a big difference to the individual – and to society as a whole.

About the role

The Head of Training and Business Development will lead on developing One Small Thing’s organisational training and consultancy offerings to increase the reach of our work and maximise its potential to support systemic change across the criminal justice and wider voluntary sector. Able to develop strategic and delivery partnerships to embed OST’s training and consultancy in wider sector
responses to trauma and gender specific services and ensure a programme of work is in place to support the long term sustainability of One Small Thing.

Key Responsibilities:

• Develop and deliver the charity’s business development strategy in close collaboration with the wider team

• Develop, deliver and grow the charity’s training and consultancy offer and provide bespoke consultancy support to organisations

• Deliver our training programmes and manage, develop and support our team of freelance trainers and consultants

• Ensure quality assurance processes are in place alongside a culture of continuous learning and improvement to inform future product development

• Build on our existing relationships and networks to grow our audience and ensure a robust pipeline of training and consultancy bookings

• Work in collaboration with internal and external stakeholders to identify potential funding streams and lead the development of funding partnerships, proposals and bids

• Raise the profile of the organisation through pro-active promotion, networking and external speaking opportunities at conferences and learning events

• Ensure that our organisational learning continuously improves the quality of our training programmes, interventions and delivery

Person Specification


Experience in delivering training and consultancy.
Experience of managing and developing teams.
Proven experience in income generation and business development strategies.
Experience of working in the criminal justice, social care sector or related fields.
Experience of working collaboratively with a range of organisations and sectors.
Experience of using a CRM to support planning, development and impact measurement.

Knowledge & Values:

Demonstratable, up to date knowledge of good practice in organisational business development.
Knowledge of a range of sectors including criminal justice, social care, youth and community and voluntary sectors.
Understanding of gender specific services and interventions.
Understanding of safeguarding and health and safety in the delivery of services.
Understanding/experience of trauma informed and responsive practice.
Desire to create change and develop inclusive practices in building a fair, compassionate, and diverse working environment.

Skills & Competencies

Ability to create and implement successful business development strategies.
Ability to develop fresh approaches and innovate as appropriate.

• Communication: Ability to communicate complex information clearly (written and verbal).

• Attention to detail: attention to detail and an accurate approach to work.

• Management: Ability to provide, fair and motivating line management, mentoring and helping others to develop their own careers at One Small Thing and beyond.

• Proactive: Self-motivated and self-directed, able to work independently with a positive approach to problem-solving.

• Leadership: Ability to provide motivation and support and to persuade and inspire others.

• Collaboration: Ability to develop and maintain working relationships internally and externally.

• Systems driven: Ability to improve processes and develop systems to improve efficiency.

• Judgment: Ability to exercise sound judgment and offer strategic insight. Taking an evaluative approach to work, diagnosing what works, what does not, and what needs to change.

For details on how to apply, please view the full recruitment pack here.

Closing Date: 12 noon on Monday 15th August, 2022

Interviews: Wednesday 24th August, 2022

Apply Now

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