Administrator

Fixed term contract ending on 31 March 2026

Can be based in any of these locations – London, Bristol, Birmingham, Norwich, Bournemouth, Merseyside, Manchester, Blackburn, Newcastle, Plymouth, Sheffield, Edinburgh, Glasgow, Dundee or Aberdeen

Closing date: 4^th June 2023 at 11.30pm

Do you have strong administrative and office IT skills, plus proven experience of experience of planning and coordinating events logistics across a whole event’s lifecycle, including providing on-the-ground event support? Then join Shelter as an Administrator and you could soon be playing a vital support role within our Corporate Volunteering team.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Part of our Equity, Inclusion & Culture Directorate, the Volunteering team is passionate about the positive impacts of volunteering for both individuals and organisations. Collaborative and supportive, we believe that volunteers are a vital part of our growing movement for change. Corporate Volunteering is key to helping us win and maintain high value partnerships. We have successfully developed and extended long-term, sector-leading partnerships with companies including HSBC UK, B&Q, M&S and Network Rail across England and Scotland. And, in 2022, around 300 corporate volunteers contributed 1,000 hours as part of our fight against the housing emergency.

About the role
We are delighted to introduce this brand-new role, which will be integral in supporting the growth of corporate volunteering due to significant new partnerships, by providing general administrative support across the Corporate Volunteering Team. Among your challenges will be the need to co-ordinate the operational elements of corporate volunteering, including supporting the delivery of a range of corporate volunteering opportunities such as shop challenges, pop-up shops, mentoring, home makeovers and skill-sharing workshops. This will also involve coordinating the end-to-end delivery of volunteering activities, working with colleagues to plan and organise volunteering opportunities, setting up the volunteering database to manage volunteering activities, liaising with corporate volunteers to sign them up to opportunities and creating and delivering briefings to volunteers. In short you won’t be short of interest and variety.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
Strong administration skills, excellent attention to detail and great people skills are essential to this role. We welcome applications from people who have not worked in the world of volunteering previously, as we’re happy to support your learning in this area. Comfortable taking ownership of processes and confident in your ability to introduce new ideas, methods or processes, you have great project coordination skills and work well in a fast-paced environment where handling multiple demands, planning ahead and prioritising your workload is key. A proactive approach, lots of initiative and a flair for applying logic and creativity to problem solving are all important too. So are excellent customer service and relationship building skills and the ability to drive communication to ensure timely delivery. Proficiency using Microsoft Office applications such as Word and Excel, SharePoint, Outlook is also required, together as is experience of using a database.

We’re recruiting to a number of roles in the Volunteering Team in May. If this role has sparked your interest and you’d like to know more, or you’d like to find out about the other roles available and to get a feel for the team and for Shelter, we warmly welcome you to an online info session with Volunteering Team members from 12.00hrs to 13.00hrs on May 18th. Please email volunteering@shelter.org.uk to book a spot.

We understand that job security is a top concern for many people when considering their next career move. That’s why we want to make sure that you know the full extent of the benefits that come with this fixed-term contract.

Although the contract offered currently has a set end date, we are committed to providing our employees with the same level of support and benefits that we offer our permanent staff. This includes access to training and development opportunities, a competitive salary and benefits package, and a supportive and inclusive work environment. Furthermore, you would be eligible for internal redeployment opportunities should the contract not be extended beyond its end date.

In fact, we are proud to say that our fixed-term employees often take advantage of the opportunity to gain valuable experience and build their skills in a dynamic and fast-paced environment. We are committed to helping our team members succeed and grow, and we believe that this commitment extends to all of our employees, regardless of their length of tenure.

So, if you’re looking for a role that offers the benefits and support of a permanent position, along with the excitement and opportunity of a fixed-term contract, we encourage you to apply.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.