Salary: £44,539 per annum (pro rata) + 7% pension contribution

Location: Bristol office based with some flexibility for remote working. Please be aware Wednesday is a compulsory office day and the successful candidate must be available for in-person meetings

Hours: 35 hours per week as required – flexible arrangements will be considered

Contract: Permanent, subject to funding

Deadline: Thursday 29th February 2024


About us

Self Injury Support is a UK-based charity helping women and girls who self harm by providing non-judgemental support and advice. We also offer resources and training for all.

About the role

Main purpose:

  • Leadership of all staff and volunteers engaged by the Organisation to successfully achieve objectives.
  • Develop policy and strategy of the Organisation in collaboration with the Board of Trustees.
  • Oversee and ensure implementation of policies and strategy.
  • To represent the Organisation on behalf of the Board of Trustees, to develop relations with our staff members, volunteers, partnership and stakeholder groups.
  • To develop the Organisation in line with the charity’s objectives, to implement change and ensure the Organisation exhibits ongoing relevance.

Outline of main duties and responsibilities:

  • Strategic leadership of Self Injury Support (SIS) to ensure the aims of the Organisation are achieved in line with our vision, mission, and values.
  • Support the Chair and Board of Trustees through the provision of timely and accurate information to enable effective governance and strategy development.
  • Strategic development and performance management of SIS financially and in accordance with legislation, while ensuring compliance with relevant legislation and regulation (charity, company, Health & Safety etc.).
  • Act as an influential figurehead externally to the Organisation, raising the profile of the charity and its work across the mental health and support community, locally and nationally.
  • Maintain and enhance the reputation, profile, and efficiency of SIS through strategic relationship management, focused operational delivery and effective communications.
  • Provide oversight of the functions of the Organisation (support for those who self-injure or who are impacted by self-injury, advocacy for those experiencing mental health problems relating to self-injury, partnership working, education and training regarding self-injury, mental health practice and policy improvement for those that self-injure) and the requisite development of staff and volunteers. Day-to-day operational issues are expected to be managed by the Operations Manager and staff and volunteer teams.
  • Ensure Trustees are able to efficiently discharge their responsibilities both directly and through effective operation of the governance structures.



  • Considerate, honest, trustworthy, professional, have integrity and respect, accept responsibility and be accountable.
  • Compassion and understanding for those who self-injure and/or are affected by mental health difficulties, including an understanding of the societal and systemic factors which may influence them. This knowledge and understanding could come from lived, rather than clinical, academic or professional experience.
  • Commitment to continuous development, for yourself, those around you and the organisation you lead.
  • Collaborative leader who enjoys developing and getting the best out of teams, as a unit and as individuals.


Senior leadership:

  • Demonstrable experience of leadership at CEO or senior leader level at an organisation of comparable scale and complexity.
  • Experience of stakeholder management at an executive level.

Strategic development and delivery:

  • Proven experience of developing and implementing wide-reaching strategies that successfully deliver objectives.

Senior level relationship management and partnership working:

  • Experience of acting as advocate and ambassador, engaging with external stakeholders to achieve impact and change.
  • Proven track record of developing and maintaining strategic senior relationships.
  • Demonstrable success in working across organisations.

Senior level team management:

  • A successful record of engaging, supporting, influencing, and motivating volunteers and staff to perform to the best of their abilities.
  • Proven experience of creating and sustaining high performance culture with a track record of success in driving impact.

Senior level organisational management:

  • Proven track record of increasing achievement, income, and scope within the charity, private or public sector.
  • Strong financial experience, including the ability to plan resources appropriately and understand financial reports.

Skills, knowledge and abilities

Business development:

  • Excellent knowledge of business development, with a successful track record of leading income growth through personal relationships.
  • Ability to identify opportunities and see them through to fruition.

Communication and external leadership skills:

  • Excellent communication, presentation and interpersonal skills.
  • Consummate, senior level external representation skills and proven ability to act as a spokesperson.
  • Excellent negotiating skills and the ability to influence others at a senior level to position your organisation as a thought leader and externally recognised source of expertise.

Sector knowledge:

  • Experience of the social, medical, or third sector.
  • Sound and broad understanding of mental health and an understanding of the social model of mental health. Strong understanding of the charity sector.


  • Ability to switch effectively between strategic and operational tasks and perspectives as required, prioritising between the two effectively.
  • Highly developed analytical and problem-solving skills.

How to apply

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