Business Analyst

This role sits within the Group & Enterprise Services Technology team. The focus for this role is to define and analyse business, functional and non-functional requirements and translate them into detailed system requirements and technical design specifications for a range of Data Warehousing, Business Intelligence, Data modelling and Database design solutions. This role will primarily involve working on change initiatives (some of which will be regulatory in nature), however, a small element of the role may involve BAU support. The role requires ‘hands on’ investigation of technical data, and will  involve working closely with internal and external delivery teams, external vendors, infrastructure and 3rd party application teams to support the analysis of system changes. 

You will be responsible for the following analysis and solution definition processes 

  • Build strong productive relationships with the business, IT teams and external 3rd parties in order to deliver effective solutions based on a deep understanding of the business and technology
  • Conduct requirements gathering sessions with various levels of the business & IT, ensuring that the Group IT strategic needs are being met while also realising incremental benefits for the business
  • Produce high quality business analyst deliverables, such as user stories, acceptance criteria, functional & non-functional specifications, business cases etc
  • Take full ownership of managing the product backlog of key systems on change initiatives
  • Act as primary focus for questions related to business usage of systems within your sphere of influence.
  • Support the system and UAT test teams, helping with understanding of the change and reviewing test cases to ensure full coverage
  • Support the on-going development of the Business Analyst function at Hiscox, developing standards, procedures, and knowledge transfer
  • Design data lineage / data flows for the relevant interfaces and provide an analysis of the existing and future data retention and security requirements that need to be adhered to
  • Represent Group IT on change initiatives and ensure high business analysis standards are maintained 

Technical Skills

  • 2+ years Solution Design, Data Warehouse, Modelling and Business Intelligence experience (experience of Microsoft SQL Server technologies is beneficial) 
  • 5+ year’s Business Analysis experience
  • Exposure to the full project life cycle, from inception to BAU handover
  • Past experience in implementing new technologies or software
  • Good experience of using Jira, Confluence, MS Teams or similar collaboration tools
  • Visio (or other process modelling software) skills
  • Experience with maintainable, extensible, high performance data warehouse application architectures
  • Data mining capabilities
  • Experience of data/system integration and a strong ability to identify dependencies
  • Confident operating within an agile development processes
  • Understanding and passion for data quality
  • Exposure to large scale projects/programmes and working in a matrix environment with 3rd party suppliers
  • Hold relevant industry qualifications (e.g. ISEB, PRINCE2)


  • Intellect and gravitas to influence and gain credibility with stakeholders
  • Excellent written and verbal communication skills
  • Creative, proactive, logical and innovative – you do not accept the status quo
  • Highly results driven, with the energy and determination to succeed in a fast paced environment 
  • Demonstrate a commitment to quality, service and personal ownership
  • Deal well with ambiguity and enable a consensus to be reached
  • An inquisitive mind-set and desire to understand both data and business requirements 
  • Continuous self-improvement and learning

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

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